Issue details

Recommendations for contract and procurement arrangements for Electronic Call Monitoring (ECM) system for Adult Social Care from April 2023

To seek approval to:

1. Delay and revise the route to market for the procurement of Electronic Call Monitoring (ECM) that was approved by Cllr Allaway-Martin, Cabinet Member for Adult Social Care Commissioning on 4 July 2022.
2. Extend by means of contract variation the current contracts for Electronic Call Monitoring (ECM) software for Home Care and Supported Living providers for adults in Gloucestershire for a period of up to 2 years, in accordance with Regulation 72 paragraph 1b of the Public Contracts Regulations 2015.

Decision type: Key

Reason Key: Expenditure > £500,000 and 2 Divisions affected;

Decision status: Recommendations Approved

Notice of proposed decision first published: 30/01/2023

Representations made

Any representations should be sent to:

Name: Brenda Yearwood

Tel. no: 07990 675275



By 5pm on 22nd March 2023


Decision due: Between 23 Mar 2023 and 31 Mar 2023 by Cabinet Member - Adult Social Care Commissioning

Lead member: Cllr Carole Allaway-Martin, Cabinet Member for Adult Social Care Commissioning

Contact: Sarah Scott, Executive Director of Adult Social Care, Wellbeing and Communities Email:



Background papers

  • Individual Cabinet Member Decision 4/7/2022 Decision - Procurement of Electronic Call Monitoring (ECM) system for use from April 2023 (  
  • Cabinet decision 27/09/2017: Direct award contract for Electronic Call Monitoring to disability community care and support providers  
  • Cabinet decision 11/11/2015: Electronic Call Monitoring for Domiciliary Care Services