Issue details

New Digital and ICT Service – issue a Change Request for Extended UK Support and Phase 2 implementation

Pursuant to an Authorisation from: Cabinet dated 22nd July 2020 to delegate authority to the Director – People and Digital Services, in consultation with the Cabinet Member Finance and Change, to conduct procurement processes (jointly with Gloucester City Council and other potential partners to the extent that such partners’ service requirements have been agreed with the county council) in respect of contracts for the supply of the services outlined below:
? Data Centre Hosting
? Cloud Hosting and Operations
? Telephony – VOIP/Unified Comms
? Mobile Telephony
? Enterprise Support (2nd & 3rd line)
? Security Operations
? System management (tooling) delivery and support
? Printing (enabling the Canon contract)
and to award such contracts to the preferred tenderers, within the limit of the total available cost budget of £11million per annum.

Decision type: Key

Reason Key: Other - not a key decision;

Decision status: Recommendations Approved

Notice of proposed decision first published: 29/04/2021

Decision due: 28 Apr 2021 by Director of Digital & People Services

Lead director: Mandy Quayle


Lead Cabinet Member Finance and Change
Strategic Procurement