Decision details

New Digital and ICT Service

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes


Cllr Lynden Stowe, Cabinet Member for Finance and Change, sought cabinet approval to implement a new Digital and ICT operating model, including the procurement and appointment of third parties for the provision of ICT services at Gloucestershire County Council.


Having considered all of the information and the reasons for the recommendations, Cabinet noted the report and,




  1. Approve the continued development and implementation of the proposed new Digital and ICT model as outlined in the published decision report.


  1. Agree the proposed procurement strategy set out in Appendix 2 and the intended in-sourcing of a number of services within ICT with the primary aim of increasing control over the Council’s ICT and Digital strategies, capacity and user experience.


  1. Delegate authority to the Director – People and Digital Services, in consultation with the Cabinet Member Finance and Change, to conduct procurement processes (jointly with Gloucester City Council and other potential partners to the extent that such partners’ service requirements have been agreed with the county council) in respect of contracts for the supply of the services outlined below:


  • Data Centre Hosting
  • Cloud Hosting and Operations
  • Telephony – VOIP/Unified Comms
  • Mobile Telephony
  • Enterprise Support (2nd & 3rd line)
  • Security Operations
  • System management (tooling) delivery and support
  • Printing (enabling the Canon contract)


and to award such contracts to the preferred tenderers, within the limit of the total available cost budget of £11m pa.


  1. Delegate authority to the Director – People and Digital Services to award one or more contracts for terms of up to 5 years after successfully conducting legally compliant procurement processes for the supply of network services and works for up to 100 buildings in relation to:


a)    the wider area network (WAN circuits across the County)

b)    the local area network (LAN connectivity within buildings)

c)    the installation of equipment (network devices)

d)    the firewall (NGFW (Next-Generation Firewall) including Web Content filtering solution)

e)    the public WiFi portal (centralised identity management enabling public WiFi across up to 100 buildings)

f)     a managed security service to install and administer the above network(s)

with the total cost of capital investment not to exceed the £4m already funded within the MTFS.


5.    Delegate authority to the Director – People and Digital Services to make any other ancillary purchases that might be required in order to successfully implement the network replacement project (such as cables, network equipment and telephony solutions) during the implementation phase of the project.

Report author: Cllr Lynden Stowe

Publication date: 22/07/2020

Date of decision: 22/07/2020

Decided at meeting: 22/07/2020 - Cabinet

Effective from: 30/07/2020

Accompanying Documents: