Decision details

To seek Cabinet approval to procure and award a contract for the supply of:

a)         bus pass production, management, and statistical analysis services;

b)         a back-office client management system for use by Council staff to manage card production, activity, and auditing;

c)         a customer portal for use by Gloucestershire residents to process orders for concessionary bus passes (applications and/or replacements); and

d)         concessionary fare reimbursement services.

Concessionary fare reimbursements are provided by the council to bus operators, as per the Council’s statutory requirement where government pay for concessionary travel. Such reimbursements are funded by central government, via local transport authorities (with/without external supplier assistance), where reimbursements are calculated via national transport regulations.

The proposed procurement would enable the Council to continue to fulfil its statutory obligations as a Local Transport Authority in respect of the English National Concessionary Travel Scheme (ENCTS)  ; free school transport ; and concessionary fare reimbursement .

Cllr Philip Robinson sought Cabinet approval to procure and award a contract for the supply of:

a) bus pass production, management, and statistical analysis services;

b) a back-office client management system for use by Council staff to manage card production, activity, and auditing;

c) a customer portal for use by Gloucestershire residents to process orders for concessionary bus passes (applications and/or replacements); and

d) concessionary fare reimbursement services.

Having considered all of the information, Cabinet noted the report and

RESOLVED to:

Delegate  authority to the Executive Director: Economy, Environment and Infrastructure, in consultation with the Cabinet Member for Economy, Education and Skills to:

1. Conduct a compliant procurement process in respect of a contract for the supply of (a) bus pass production, management, and statistical analysis services; (b) a back-office client management system for use by Council staff to manage card production, activity and auditing; (c) a customer portal for use by Gloucestershire residents to process orders for concessionary bus passes (applications and/or replacements); and (d) concessionary fare reimbursement services. Such contract shall continue for an initial period of 5 years and include an option to extend its term for a further period of not more than 2 years.

2. Award such contract to the preferred tenderer. This will enable the Council to continue to fulfil its statutory duty as Local Transport Authority.

3. Determine whether to exercise the option to extend the term of such contract on the expiry of the initial term 5 year term.