Decision details

Electronic Call Monitoring for Domiciliary Care Services

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes


Councillor Dorcas Binns, Cabinet Member for Older People, sought approval to introduce Electronic Call Monitoring across all externally commissioned domiciliary care services. 


Having considered all of the information, including known proposals and reasons for the recommendations, Cabinet




1)    Approve the introduction of Electronic Call Monitoring across externally commissioned domiciliary care services in Gloucestershire, and


2)      Authorise the Commissioning Director: Adults and DASS to conduct separate contract negotiations under the ESPO Framework, (in accordance with the rules of that framework and the Public Contracts Regulations 2015), to purchase provider licenses from CM2000 for a 7 year term. This will enable external domiciliary care service providers and internal Gloucestershire County Council staff to use the Electronic Call Monitoring System for the purposes of recording actual support worker visit detail within the domiciliary care contract.

Report author: Dorcas Lavinia Maxine Binns

Publication date: 11/11/2015

Date of decision: 11/11/2015

Decided at meeting: 11/11/2015 - Cabinet

Effective from: 19/11/2015

Accompanying Documents: