Issue - meetings

Electronic Call Monitoring for Domiciliary Care Services

Meeting: 11/11/2015 - Cabinet (Item 7)

7 Electronic Call Monitoring for Domiciliary Care Services pdf icon PDF 218 KB

To seek approval to introduce Electronic Call Monitoring (ECM) across all externally commissioned domiciliary care services.

Decision:

Councillor Dorcas Binns, Cabinet Member for Older People, sought approval to introduce Electronic Call Monitoring across all externally commissioned domiciliary care services. 

 

Having considered all of the information, including known proposals and reasons for the recommendations, Cabinet

 

RESOLVED to: -

 

1)    Approve the introduction of Electronic Call Monitoring across externally commissioned domiciliary care services in Gloucestershire, and

 

2)      Authorise the Commissioning Director: Adults and DASS to conduct separate contract negotiations under the ESPO Framework, (in accordance with the rules of that framework and the Public Contracts Regulations 2015), to purchase provider licenses from CM2000 for a 7 year term. This will enable external domiciliary care service providers and internal Gloucestershire County Council staff to use the Electronic Call Monitoring System for the purposes of recording actual support worker visit detail within the domiciliary care contract.

Minutes:

Councillor Dorcas Binns, Cabinet Member for Older People, sought approval to introduce Electronic Call Monitoring across all externally commissioned domiciliary care services. 

 

Cllr Binns informed members that the current domiciliary care contract was up for re-tender, and would be awarded in April 2016. She stated that the new contract would give the council an opportunity to extend the scope of the existing Electronic Call Monitoring (ECM) system, (currently used to monitor learning disability services), and include the monitoring of services to be provided under the new contract.

 

Outlining a number of benefits to the council, Cllr Binns explained how the new system would assist in processing payments to providers by the recording of the actual number of service hours being delivered, and not just the hours being commissioned. 

 

Outlining the two options referred to in the report, Cllr Binns proposed that Cabinet agree option 2, and approve a full roll out of the system. The advantages of taking this option included the ability to undertake an audit of all services, and thus ensure delivery of the latest support plans, and the appointment of ECM officers to enable robust partnership working.

 

Having considered all of the information, including reasons for the recommendations, Cabinet supported the proposals and

 

RESOLVED to: -

 

1)    Approve the introduction of Electronic Call Monitoring across externally commissioned domiciliary care services in Gloucestershire, and

 

2)    Authorise the Commissioning Director: Adults and DASS to conduct separate contract negotiations under the ESPO Framework, (in accordance with the rules of that framework and the Public Contracts Regulations 2015), to purchase provider licenses from CM2000 for a 7 year term. This will enable external domiciliary care service providers and internal Gloucestershire County Council staff to use the Electronic Call Monitoring System for the purposes of recording actual support worker visit detail within the domiciliary care contract.